The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Tüthillo LLC
    PO Box 521
    Jacksonville, OR 97530
    Copyright © 2007-2010 Tüthillo LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2007-2010 Tüthillo LLC. All rights reserved.


  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Tüthillo LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Tüthillo LLC or any third party, except as expressly granted herein.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Tüthillo LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Tüthillo LLC believes that customer conduct violates applicable law or is harmful to the interests of Tüthillo LLC and its subsidiaries.


  • Privacy Policy
  • Tüthillo LLC has encryption and authentication tools to protect the security of your credit card information. Every page in the Tüthillo LLC ordering process that requests credit card information uses Secure Socket Layer (SSL) encryption, which is designed to render information unreadable should anyone try to intercept it.

    To help ensure others will not have access to your credit card information while on our web site, we urge you to sign off your account and close your browser window when you have finished your visit, especially if you are sharing a computer with someone else or are using a computer in a public place.

    Tüthillo LLC will not sell or distribute any of your personal information, including your email address, to any third party.

    We are also happy to take orders over the phone. Our customer service agents are available Mon-Fri 9am-6pm PST. Call 541-899-1193.


  • Shipping & Delivery
  • Shipping rates listed on this website are only for the continental United States. If you would like to purchase products to be shipped outside the continental U.S., please contact our customer service team by phone at 541-899-1193 or by e-mail: sales@tuthillo.com.

    The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.


  • Return Policy
  • At Tüthillo LLC our return policy is simple. If you aren?t happy, we aren?t happy. Your purchase may be returned within 30 days for a complete refund to the same credit card it was purchased on, less the shipping costs, or for exchange.

    We do not accept returns after 30 days from receipt of purchase. Shipping charges will apply to exchanges. Please note that returned items purchased with a free shipping offer or promotion will have the standard cost of shipping subtracted from the refund. Please allow up to two billing cycles to see your credit on your statement.

    Just follow these easy steps for returning or exchanging your merchandise:

    Contact our Customer Service Department at 541-899-1193. Our team is available Monday thru Friday from 9 am- 6 pm PST. They will issue you a return number (RMA Number) that is to be placed on the invoice inside the box. Items must be received back at our warehouse within 10 days of receiving your RMA number. Repack the unused merchandise securely in the original packaging, with all tags in place. Items must also come from a non-smoking environment. All returned items must be in 100% re-sellable condition. Please include a copy of the invoice sent to you at the time of purchase with a brief note explaining the return/exchange. For your security, please return your merchandise and insure it with a reliable carrier (e.g., FedEx, UPS, USPS) and keep your receipt and tracking number. Tüthillo LLC is not responsible for items damaged or lost in transit.

    ATTN: [RMA Number]
    Tüthillo LLC
    1110 S. 3rd Street
    Jacksonville, OR 97530

    Please note, any items returned in less than perfect condition will be sent back at the customer's expense.